Last updated:17th September 2025
1. Who We Are
The Blue Rooms Reviews (“we”, “us”, “our”) operates the website https://theblueroomsreviews.co.uk/ (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect from you, how we use it, who we may share it with, and your rights in relation to that data.
2. Information We Collect
We may collect and process the following types of personal information:
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Contact information: name, email address, telephone number, when you submit reviews, contact us, subscribe to newsletters, or otherwise engage with us.
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Usage information: details of your visits to our Website, including pages viewed, links clicked, referring site, date/time, IP address, browser type, device and operating system, and other log-data.
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Cookies and tracking data: we may use cookies, analytics tools, and other tracking technologies to understand how you use our Website, improve your experience, and analyze traffic.
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Review content: when you leave a review, comment, or feedback, the content you submit (text, images, ratings) becomes associated with your account or contact details if provided.
3. How We Use Your Data
We use the data we collect for purposes including:
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To respond to your inquiries, comments or reviews, and communicate with you.
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To publish and moderate user reviews, comments, or ratings on our Website.
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To deliver newsletters or email updates, if you have opted in to receive them.
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To analyze and improve our Website, user experience, and services.
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To detect, prevent, and respond to fraud, abuse, security risks, or other harmful activity.
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To comply with legal obligations or protect our rights, property, or users.
4. Legal Basis for Processing
Where applicable (especially for UK/EU users), we rely on one or more of the following legal bases:
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Your consent (e.g. when you sign up to receive emails or agree to cookies).
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Performance of a contract or taking steps at your request (e.g. to process and publish your review, or respond to a service request).
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Our legitimate interests (for example, to manage our Website, improve our service, and ensure security) provided those interests are not overridden by your privacy rights.
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Compliance with legal obligations when required by law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to gather information about how you use our Website, remember your preferences, and improve site performance. You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of our Website.
6. Sharing and Disclosure of Your Data
We will not sell your personal data to third parties. However, we may share your information:
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With one of our service providers or contractors (e.g. hosting providers, analytics services, email delivery services) who process data on our behalf under contract.
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If required by law or to comply with legal processes, or to protect our rights, users, or property.
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If our business or assets are sold or transferred (in which case personal data may be one of the transferred assets).
Where we engage third parties to process personal data on our behalf, we require them to keep the data secure and only process it for the specified purposes.
7. Data Security and Retention
We implement technical and organizational measures designed to protect your personal data against unauthorized access, loss, disclosure, or alteration. However, no internet transmission is completely secure and we cannot guarantee absolute security.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements. Once we no longer need personal data, we will securely delete or anonymize it.
8. Your Rights
Depending on where you live, you may have certain rights relating to your personal data, including:
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The right to access the personal data we hold about you.
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The right to request correction or deletion of your personal data.
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The right to restrict or object to our processing of your data.
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The right to withdraw consent (where consent is the basis for processing).
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The right to receive your personal data in a structured, machine-readable format (data portability).
If you wish to exercise any of these rights, please contact us using the details below. We may ask for identification to verify your request. In some cases, we may be legally obligated to retain certain data.
9. Third-Party Links
Our Website may contain links to external websites that are not governed by this Privacy Policy. Once you leave our Website, you are subject to the privacy policies of the external site. We encourage you to review those before providing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website features. When we make significant changes, we will update the “Last updated” date and notify users as appropriate. Please check back periodically to see the latest version.
11. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, you can contact us at:
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Email: admin@theblueroomsreviews.co.uk
If you are located in the UK or EU, you also have the right to lodge a complaint with a supervisory data protection authority (for example, the UK’s Information Commissioner’s Office).
